Shipping policy

At Orin Organic, we are committed to providing timely and reliable delivery of our eco-friendly candles to your doorstep. Please review the details of our shipping policy below.

Delivery Areas

Currently, we deliver exclusively within the United Arab Emirates (UAE).

Delivery Timeframe

Orders are typically delivered within 2 to 5 working days from the date of order confirmation.
Note: Delivery times may vary during holidays, sales events, or due to unforeseen circumstances.

Shipping Charges

  • A standard delivery fee of 30 AED applies to all orders below 299 AED.
  • Free delivery is available for orders totaling 299 AED or more.
  • Promotional Offer: During select holidays or events, we may provide free delivery on all orders. Details will be announced on our website and social media channels.

Order Processing

  • All orders are processed within 1-2 business days.
  • You will receive a confirmation email with your order details once the order is placed.
  • Once the order is dispatched, you will receive a notification with the shipment details.

Order Tracking

For updates on your order’s status, please contact us at info@orinorganic.com. Our team will be happy to assist you.

Failed Deliveries

In the event of a failed delivery due to incorrect address details or inability to contact the recipient, our courier service may reattempt delivery. Additional charges may apply for redelivery.

Questions or Concerns

If you have any questions regarding your shipment, please contact our Customer Care Team: